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Frequently Asked Questions
Placing an Advertisement to propertyshop.lk
How much does it cost to place Ads to propertyshop.lk?
There is a charge to place an Advertisement to PROPERTY SHOP but some
service categories are not charged. However, If you would like to place
an advertisement to PROPERTY SHOP please call on 0112 741 841, Hot Line 0718 800
800 or send a mail to
sales@propertyshop.lk.Try commercial opportunities for charges.
How do I place Ads to propertyshop.lk?
Start by deciding which category your ad should be displayed in, once you
have chosen a category you will be able to enter details of your advertisement.
If you have not used this site before you'll also be asked for some
contact details. You can send your details via email to our office
propertyshopsrilanka@gmail.com contact sales@propertyshop.lk for any help.
Will property shop appear in any papers?
Yes PROPERTY SHOP Classifieds not only exists online, we publish
your advertisement on weekend papers as well.
How many Ads can I place?
You may place as many Ads for different items as you wish, but you cannot
list the same item multiple times.
How long will property shop run for?
All ads run for 12 months (Special Promotion 6 months free), after
which you will be given the option to renew your Ad. If you wish to edit, remove
or upgrade your Ad at any point during this time by yourself. Contact
sales@propertyshop.lk for
any help
Why isn't Place an Ad working?
The 'Place Ad process uses cookies to work, so you will need to ensure
that you have cookies enabled in your computer. Any support please sends a mail
to help desk. info@propertyshop.lk
General
Why can't I log in?
If you are experiencing problems logging in to propertyshop.lk, you
should change the browser and login. Please contact sales@propertyshop.lk for
technical support.
Managing Your Ad
How can I change a picture?
You can change a picture by first removing the picture you want to
replace, and then adding a new one. Send new pictures to
sales@propertyshop.lk
will do the needful. Or click the Edit link and Add / Remove Pictures
then follow the on-screen instructions.
Why an advertisement doesn’t appear after modified?
Once you modify your advertisement, ad will automatically goes to an
administrator review for approval. If your modification is not violating
property shop terms and conditions advertisement will be published within 12
hours.
How do I change the price of something I'm advertising?
If Ad isn't generating much interest, it may be that you have set the
price too high. You can change the price or any other part of Ad at any time
after the advert has gone live. Go to with propertyshop.lk and find the
item you want to edit in the list. Next to the item, click the Edit link
and change the price.
I've sold my item! How do I remove the Ad?
Removing an Ad is easy. You can delete your ad by yourself using your user
account then Search your ad and delete. Or Send a mail to sales@propertyshop.lk
they will follow your instruction to remove your Ad.
Why does my Ad display the wrong phone number?
We will display your private telephone number on your Ad. Instead, we
replace it with a privacy number which connects buyers direct to you. There is
no charge to you for this service. Contact
sales@propertyshop.lk
for any help
Managing Your Details
How can I update my user account, email address, phone number?
Please kindly send a mail to support@propertyshop.lk.
You can update any of your personal details, including your email address
and phone number, from the profile page. Any changes made here take 12 hours.
But email address changes will require confirmation. Please note that we do not
display your private telephone number on your Ad unless you instructed us to do
so. Instead, we replace it with a privacy number which connects buyers direct to
you. There is no charge to you for this service.
Managing Responses
How do buyers contact me?
There are two different ways that buyers can contact you. The first is by
email. Property shop does not give out your email address, but a buyer
can use the site to send an email to you. The second way a buyer can contact you
is by telephone, but shields it behind an anonymous number. When a buyer dials
the number we give them, they'll be put through to your phone automatically.
This facility ceases to work once your Ad has expired or has been withdrawn.
Why have messages been removed from my inbox?
Occasionally, having received an email notifying you of new messages in
your propertyshop.lk inbox, you may log in to find that the messages have
been removed. This happens when propertyshop.lk finds scam emails or abusive
messages.
If you have any other questions that weren't answered here, please feel
free to contact us. sales@propertyshop.lk
, info@propertyshop.lk
or Hot Line +94(0)718 800 800
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